Course curriculum

  • Chapter 1: Navigating the MAS Outsourcing Framework

    • 1.1 What Constitutes an "Outsourced Relevant Service"

    • 1.2 The Concept of "Materiality" and its Impact

    • 1.3 Key Definitions: Service Provider, Sub-Contractor, Customer Information

    • 1.4 The "Why": Understanding MAS's Focus on Systemic and Reputational Risk

  • Chapter 2: The MAS Regulatory Landscape

    • 2.1 The Shift from Guidelines to Legally Binding Notices

    • 2.2 Scope of Application: Banks, Merchant Banks, and Other Financial Institutions

    • 2.3 Interplay with Other Key Regulations: TRM Guidelines, Notice on Cyber Hygiene, Banking Act (Section 47)

    • 2.4 Overview of the Outsourcing Register Requirement

  • Chapter 3: Governance and Accountability: The Buck Stops Here

    • 3.1 The Role of the Board and Senior Management in Oversight

    • 3.2 Establishing a Group-Wide Outsourcing Risk Management Framework

    • 3.3 Defining Risk Appetite and Approval Authorities

    • 3.4 Proving Accountability: Why You Can Outsource the Function, But Not the Risk

  • Chapter 4: Core Lifecycle Requirements: Due Diligence and Audits

    • 4.1 Initial Due Diligence: Assessing a Vendor's Risk Framework, Reputation, and Financial Strength

    • 4.2 Ongoing Monitoring: Frequency and Scope (Within 24 Months and Ongoing)

    • 4.3 Independent Audits: The "At Least Once Every Three Years" Rule for Material Arrangements

    • 4.4 Understanding and Leveraging "Pooled Audits" (e.g. OSPAR Reports)

  • Chapter 5: Safeguarding Customer Information: The Critical Mandate

    • 5.1 MAS's Stance on Confidentiality and Data Protection

    • 5.2 The Critical Consent Requirement for Sub-Contracting Arrangements Involving Customer Data

    • 5.3 Measures for Protecting Data in Cross-Border and Cloud Arrangements

    • 5.4 Requirements for Data Destruction or Rendering Data Unusable Upon Termination

  • Conclusion

    • Conclusion

  • Assessment

    • Instructions

    • Questions