Course curriculum

  • 1. Fundamentals of Financial Advisory Regulations

    • 1.1 What are Bank Regulations?

    • 1.2 Objectives of Bank Regulations

    • 1.3 The Need for Bank Regulations

  • 2. Singapore’s Financial Advisory Regulatory Framework

    • 2.1 The Financial Adviser Act (FAA)

  • 3. Financial Products Requiring Licensing

    • 3.1 Regulated Activities

    • 3.2 Penalties for Contravening the FAA

  • 4. Ethical Conduct in Financial Advisory Activities

    • 4.1 Fit and Proper Conduct

    • 4.2 A Financial Adviser’s Conduct

    • 4.3 Complaints Handling and Resolution

  • 5. Case Study 1: Mis-selling on the Pinnacle Notes

    • 5.1 “Morgan Stanley Sued by Singapore Firm Over Pinnacle Notes”

    • 5.2 “Morgan Stanley Can Be Sued by Hong Leong Over Mis-selling”

    • 5.3 Learning Points

  • 6. Case Study 2: Bank Sales

    • 6.1 A Financial Consultant Faces a Choice

    • 6.2 Learning Points

  • 7. Managing Mis-selling and Conduct Risk

    • 7.1 Fallout from the Financial Crisis of 2007–2008

    • 7.2 Addressing Conduct Risk

    • 7.3 Conduct Risk Framework

    • 7.4 Cultivating the Desired Culture

  • 8. Assessment

    • Instructions

    • Questions