Course curriculum

  • 1. Who is Responsible for Business Continuity Management?

    • 1.1 The Need for Business Continuity Management

    • 1.2 Responsibility

    • 1.3 The Expectation of Customers and Counterparties

  • 2. Recovery Strategies and Recovery Time Objectives

    • 2.1 Recovery Strategies

    • 2.2 Critical Business Activities

    • 2.3 Recovery Time Objectives

    • 2.4 Incidents Management

  • 3. Interdependency Risk

    • 3.1 Risk Management

    • 3.2 Vendors Management

  • 4. Wide-Area Disruptions

    • 4.1 Plan for Wide-Area Disruptions

    • 4.2 Pandemic Preparation

  • 5. Concentration Risk

    • 5.1 Concentration Risk

  • 6. Testing of Business Continuity Plans

    • 6.1 Financial Institution’s Readiness

    • 6.2 Document Test Results and Constantly Make Improvements Needed

  • 7. Case in Focus: The COVID-19 Pandemic

    • 7.1 Know the Virus

    • 7.2 Manage Your Human Resource

    • 7.3 Manage Your Critical Business Functions

    • 7.4 Manage Your Supplier and Customer

    • 7.5 Effective Communications

    • 7.6 End Note

  • 8. Assessment

    • Instructions

    • Questions